Updated 10 December 2014
This Privacy Statement sets out how GSK uses and protects any information that you give to us. We respect your privacy and are committed to protecting your personal information. This Privacy Statement explains how we collect, transfer, process, use and disclose your data and sets out our security practices.
By providing us with your personal information, you agree and consent to its transfer, processing, use and disclosure as outlined in this Privacy Statement.
Information about the operator of websites or mobile applications (and GSK entity controlling any PII that is collected) can be found on the footer and/or contact page of websites and in the licensing agreement of mobile applications.
We collect personally identifiable information (PII) that you provide to us, which is information that identifies you as an individual. We only do this when you have agreed to our request for that information. This PII may include your:
By providing your PII, you agree that, where it is permitted by local law or where you have agreed to receiving these communications from us, we may use the information:
We also automatically collect information about your computer browser type and operating system, websites you visited before and after visiting our websites, standard server log information, Internet Protocol (IP) addresses, GPS location data, mobile phone service provider, and mobile phone operating system. We aggregate this information to understand how our visitors use our websites and mobile applications so that we can improve them and the services we offer. GPS location data does not typically identify individual users. We may also share this aggregated information with other companies within the GSK group and with other third parties. This information includes:
GSK will take appropriate legal, organizational, and technical measures to protect your personal information consistent with applicable privacy and data security laws. When GSK uses a third-party service provider, that provider will be carefully selected and required to use appropriate measures to protect the confidentiality and security of personal information. We use a variety of security technologies and procedures to help protect your PII from unauthorised access, use or disclosure. Unfortunately, the transmission of information via the Internet or a mobile phone network connection is not completely secure. Although we will do our best to protect your PII, we cannot guarantee the security of the PII you transmit to our websites or mobile applications: any transmission is at your own risk. While we cannot guarantee that loss, misuse or alteration to data will not occur, once we have received your information, we will employ appropriate technical security measures to prevent such unfortunate occurrences.
We may share your PII with our affiliates, contractors and agents in the normal course of business for delivery of the activities to which you have agreed. Unless otherwise specified in the website or mobile application, we will not sell or rent PII to other third parties, except that your PII may be transfered to a third party in the event that the business of this site or a part of it and the customer data connected with it is sold, assigned or transferred. Sometimes we use selected third parties to provide support services in connection with our websites, mobile applications or in the normal course of business. These parties may, from time to time, have access to your information to enable them to provide those services to us. We require all companies providing such support services to meet the same standards of data protection as our own. They are prohibited from using the information for their own purposes. In particular, we do not allow service providers to use your PII for their own marketing activities.
GSK reserves the right to disclose personal information about you, including your e-mail address, for reporting to government authorities, to parties in relevant legal proceedings as authorized by the presiding court or tribunal and otherwise to the extent required or explicitly authorized by applicable law. In certain special cases where permitted by local law, we may disclose your PII:
PII collected may be transferred to, stored and processed in your country of residence or any other country in which GSK (including its affiliates), subcontractors or agents maintain facilities, including the United States and countries outside the European Economic Area (EEA). This means that your information may be processed in countries with lower data protection standards than your country of residence. By using our websites and mobile applications, you consent to any transfer, processing or storing of information outside of your country of residence and outside the EEA. We will ensure that if information is transferred outside your country of residence, it will still be treated in accordance with this Privacy Statement.
An IP address is a set of numbers that is automatically assigned to your computer whenever you log on to your Internet service provider or through your organisation's local area network (LAN) or wide area network (WAN). Web servers automatically identify your computer by the IP address assigned to it during your session online.
Our websites and mobile applications may use technology called "cookies." A cookie is a small text file that is placed on your hard disk by a server. Cookies allow our websites and mobile applications to respond to you as an individual. The website or mobile application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. For instance, our server may set a cookie that keeps you from having to enter a password more than once during a visit to a website.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies or receive a warning before a cookie is stored if you prefer. Please refer to your Internet browser’s instructions or help screen to learn more about these functions and to specify your cookie preferences.
Where permitted by local law, we may also collect legally obtained information from third parties to add to our existing user databases. Some of this information may be PII. We do this to better target information offerings and promotional campaigns in which we think you would be interested. Such PII will only be collected and used by us in accordance with the basis on which it was originally provided by the subject, or as otherwise permitted by local law.
We will retain your information only for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law. You may contact us in writing to request the updating, correcting or removal of PII that you have provided to us at any time using the contact information provided at the end of this Privacy Statement. Your local laws may also give you the right to access information that you have provided to us. In some countries, you may need to pay a reasonable fee to meet our costs in providing you with this information.
Our websites and mobile applications may from time to time provide links to or embed third party websites. This Privacy Statement does not apply to those websites. If you choose to enter such a linked site, you agree that we are not responsible for the availability of such websites and do not review or endorse and shall not be liable, directly or indirectly, for:
Please ensure you check the legal and privacy statements posted on each website or mobile application you access before entering any PII.
Unless otherwise explicitly stated, websites and mobile applications on which this Privacy Statement appears are not intended or designed to attract children under the age of 13. We do not knowingly collect PII from visitors in that age group via these websites or mobile applications. On those websites or mobile applications that are intended for use by children under the age of 13, we only collect PII with the explicit consent of a parent or guardian.
We may occasionally update this Privacy Statement. If the changes we make are material, we also may post a notice regarding the changes on our websites or mobile applications and related licensing agreements. We encourage you to periodically review this Privacy Statement to stay informed about how we are helping to protect the PII we collect. Your continued use of our websites and mobile applications constitutes your agreement to the Privacy Statement and any updates. Subsequent changes in this Privacy Statement will not apply to data that were collected before the change is made.
This Privacy Statement was last updated on 10 December 2014.
References to “GSK,” “we,” “us” and “our” are references to GlaxoSmithKline PLC and its affiliates. Please address any questions, comments and requests regarding this Privacy Statement to your local GSK affiliate using the contact information below. If you contact us, please note the name of the websites you have visited, as well as how we may contact you.
To contact GSK in the United Kingdom, call 0808-234-6680.
To contact GSK in the United States, call 1-866-475-3844.
Contact information for other GSK locations can be found at the following website: http://www.gsk.com/en-gb/contact-us/worldwide/.
Last updated 4th October 2018
We take your privacy very seriously. Please read this privacy notice ("Notice") carefully as it contains important information about how your personal information will be used in connection with www.vaccines.co.uk ("Website").Contents
This website is jointly used by GlaxoSmithKline UK Limited ("GSK") and AAH Pharmaceuticals Limited ("AAH"). For the purposes of data protection legislation, these companies are joint controllers i.e. the companies who are jointly responsible for, and control the processing of, your personal data ("we").
As the seller of the Website products, AAH primarily manages sales information while GSK primarily manages information provided to the Website by Website users ("you").
If you would like to contact us in relation to this Notice please use our contact details under the header "Contact Us" below.2. What personal information do we collect, and where do we obtain it from?
We collect the following information about you when you register on our Website:
We may also collect other information that you provide to us, either using the Website, over the phone or in person.
We may also gather and generate information about you when you provide it to us or interact with us directly. For example, when you engage with one of our sales representatives, and when you get in touch for customer support or to provide feedback. We may also receive professional information about you from other sources, such as a representative of the healthcare practice you work at.
We may combine information that we have about you from various sources, including the information that you have provided to us.3. How we use your personal information
We use your personal information for the purposes of:
We may share your personal information with any of the following:
We may transfer your personal information outside of your home country. The countries to which your personal information is transferred may not offer an equivalent level of protection for personal information to the laws of your home country. These countries may include countries within or outside the European Economic Area.
We will implement appropriate measures to ensure that your personal information remains protected and secure when it is transferred outside of your home country, in accordance with applicable data protection and privacy laws. These measures include data transfer agreements implementing standard data protection clauses. You can find more information about data transfer agreements here.5. Websites that we do not own or control
From time to time we may provide links to websites or mobile applications that we do not own or control. This Notice does not apply to those websites. If you choose to use those websites, please make sure that you check the legal and privacy statements posted on each website or mobile application you access to understand their privacy practices.6. How long will we keep your personal information?
We have a records retention policy that sets out how long we keep your personal information. As a general rule, we keep your personal information for as long as required (a) to comply with law; (b) in connection with legal action or an investigation involving us (GSK or AAH); or (c) to provide you with information, access to the Website, or our products and our services.7. How secure is your personal information?
We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. Our suppliers are carefully selected and required to use appropriate measures to protect the confidentiality and security of your information. Unfortunately, the transmission to us of information via the internet or a mobile phone network connection may not be completely secure; any transmission is at your own risk.8. Managing your Website account information
Where you have registered for an account with the Website, you can manage certain personal information held by us through your account settings (for example, managing your marketing email preferences).9. Exercise your rights under this Notice
You have the right (subject to some exceptions):
If you would like to exercise any of these rights about your personal data that we hold, please use our contact details set out under the header "Contact Us" below.
Where you are given the option to share your personal information with us, you can always choose not to do so.
If you choose not to provide us with your personal information, you object to our processing of your personal information, or you choose to withdraw any consent that you may have provided to processing, we will respect such requests in accordance with our legal obligations. This may mean, however, that we may not be able to perform the actions necessary to achieve the purposes set out in this Notice. It may also mean that you may not be able to make use of the services and products offered by us.
We may be required or entitled to retain your information to comply with legal and regulatory obligations and to protect and exercise our legal rights and interests.10. GSK and AAH marketing
Where you have given your consent, GSK and/or AAH may each store your business contact details for direct marketing purposes and each of us (acting independently) may contact you about our respective products or services that may be of interest to you or your employer. If you prefer not to receive any direct marketing communications from GSK or AAH, you can opt out at any time by following the "unsubscribe" instructions at the bottom of the relevant promotional emails, or, in the case of GSK (if you have a Website account), by managing your email preferences via your accounts setting.
When a GSK online behavioural advertisement is delivered to you, you will see an "Ad Choices" icon. Clicking on the icon or link will take you to a website where you can manage or opt out of the use of data about your browsing history that is used for the delivery of online behavioural advertising. On your mobile device, you may also have a "Limit Ad Tracking" setting (in iOS devices) or a setting to "Opt out of Interest-Based Ads" (on Android), which allows you to limit the use of information about your use of apps for purposes of serving ads targeted to your interests.
If you opt out, you may still see advertisements online, including advertisements from GSK that are based on other information (e.g., based on the content of the page being viewed rather than your prior web-browsing activity). In some cases, data may still be collected about your browsing activity by these third-party advertisers, but they will not use this data to deliver advertisements that are based on your past online browsing behaviour.
To learn more about the choices that advertisers provide generally for individuals to influence how information about their online activities over time and across third-party websites or online services is collected and used, visit the Network Advertising Initiative at http://www.networkadvertising.org/managing/opt_out.asp, the Digital Advertising Alliance at http://www.aboutads.info/, or the European Digital Advertising Alliance at http://youronlinechoices.eu/.11. Cookies
If you have a complaint about the way we handle your personal data, please use our contact details set out under the header "Contact Us" below. In addition, should you find it necessary, you have a right to raise a concern with the information regulator, the Information Commissioner’s Office: https://ico.org.uk/.13. Contact us
If you have query about this Notice, your personal data that we hold, or this Website please contact GSK whose details are:
Corporate details: GlaxoSmithKline UK Limited (company no. 4310159) of 980 Great West Road, Brentford, Middlesex, TW8 9GS. UK.Ireland-CPA@gsk.com is the data protection officer.
Privacy queries: Laura.k.Hillier@gsk.com
Website queries: Laura.j.McMahon@gsk.com
Corporate details: AAH Pharmaceuticals Limited, (company no. 0123458) of Sapphire Court, Walsgrave Triangle, Coventry, CV2 2TX.
Sales queries: AAH Customer Care - 0344 561 8899